Help centre / Orders & delivery
Viewing orders and changing their status
- In the menu open Order Management. All orders are here, newest first.
- Open an order to see the customer's name, phone, address and items.
- Call the customer to confirm, then set the status to Confirmed.
- Set Shipped when you send it and Delivered when it arrives.
Checking Send Money payments
When a customer pays by bKash / Nagad, the order page shows the Transaction ID. Check it in your app, then set Payment Status to Paid from Edit order.